Website Terms of Service

1. Acceptance of These Terms

By accessing BuiltByThePride.com, submitting a form, scheduling a consultation, or using an ungated website feature, you agree to these Terms of Service and acknowledge the Privacy Notice. If you do not agree, do not use the website. A separate signed coaching agreement, informed-consent document, waiver, and any guardian-consent form govern paid coaching and control if they conflict with these general website terms.

2. Eligibility and Account Responsibility

You must provide accurate information and use the website lawfully. Adults may request coaching for themselves. A person under 18 may receive coaching only if accepted by Lion’s Pride Fitness and a parent or legal guardian actively participates, completes required documents, and authorizes payment. The website and lead forms are not intended for children under 13.

Members are responsible for safeguarding portal credentials and promptly notifying us of suspected unauthorized use. Accounts may not be transferred or shared.

3. Professional Scope

Lion’s Pride Fitness provides fitness coaching and general wellness education. Services may include exercise programming, mobility and flexibility work, general nutrition education, accountability, check-ins, form review, progress tracking, and program adjustments.

Services are not medical care, diagnosis, treatment, physical therapy, psychotherapy, or medical nutrition therapy. We do not prescribe medication or treat disease. Seek an appropriately licensed healthcare professional for medical concerns and obtain clearance when recommended.

4. Consultations, Applications, and Enrollment

A consultation, lead-form submission, or application is a request for contact and does not guarantee acceptance, reserve a coaching position, or create a coaching relationship. Enrollment occurs only after we confirm fit, all required documents are accepted, and payment arrangements are completed.

Scheduled calls may be subject to the cancellation and rescheduling rules displayed by Calendly or stated in the signed coaching agreement.

5. Pricing, Payments, Financing, and Refunds

The current advertised investment for the 16-week online coaching program is $2,000 unless a different written offer is provided. Pricing and included services must be confirmed in the signed coaching agreement before payment. We may change future pricing or availability without changing an already accepted written agreement.

Payments are processed through third-party providers. Financing or installment options may be offered to eligible applicants by independent providers. Approval, credit decisions, disclosures, fees, and repayment obligations are controlled by the financing provider. Availability is not guaranteed.

Cancellation, refund, renewal, failed-payment, and statutory cancellation rights are governed by the signed coaching agreement and applicable law. Nothing in these terms limits a nonwaivable consumer right.

6. Acceptable Use

You may not misuse the website or portal; attempt unauthorized access; interfere with security; introduce malicious code; scrape protected content; impersonate another person; submit knowingly false information; harass clients or staff; or use the service for unlawful, commercial-resale, or competitive-copying purposes. We may restrict access when reasonably necessary to protect people, systems, intellectual property, or legal rights.

7. Intellectual Property

The website, L.I.O.N. Method branding, training materials, videos, documents, graphics, program structures, and original content are owned by or licensed to Lion’s Pride Fitness. Coaching materials are licensed to the enrolled client for personal, noncommercial use during the applicable service period. They may not be copied, sold, published, distributed, or used to coach another person without written permission.

8. Results, Safety, and Website Disclaimers

Individual results vary based on health, effort, consistency, nutrition, sleep, stress, genetics, environment, and other factors. We do not guarantee a particular weight, appearance, performance level, medical outcome, or completion date.

Online coaching does not provide continuous or in-person supervision. Clients remain responsible for exercising in a reasonably safe environment, using appropriate equipment, following instructions, stopping when concerning symptoms occur, and requesting alternatives when needed.

The public website and general content are provided for educational and informational purposes. Although we work to maintain accurate information and reasonable availability, the website may contain errors or experience interruptions.

9. Third-Party Services and Limitation of Liability

Calendly, Stripe, TikTok, financing providers, social networks, and other linked services are controlled by third parties. Their terms, privacy practices, availability, and decisions apply to their systems. Lion’s Pride Fitness is not responsible for third-party outages, financing decisions, or content beyond its control.

To the maximum extent permitted by applicable law, Lion’s Pride Fitness will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of the public website. Any liability connected to paid coaching is governed by the signed coaching agreement and applicable law. This section does not exclude liability that cannot legally be limited.

10. Changes, Governing Law, and Contact

We may revise these terms as the website or services change. The effective date identifies the current version. Continued use after a revision means you accept the updated website terms, but changes will not retroactively alter a signed coaching agreement.

Virginia law governs these terms to the extent permitted. Before filing a dispute, the parties should attempt good-faith resolution through written communication. Any court proceeding must be filed in a court with proper jurisdiction and venue. This does not prevent use of a lawful consumer complaint process or small-claims court when eligible.

If a provision is unenforceable, it will be limited or removed to the minimum necessary, and the remaining terms will continue. A delay in enforcing a right is not a waiver.